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4.1.4 Changes to Locked Loans
The Rate Lock Desk will determine if a request to change loan information requires that a Loan be re-priced. Changes to loan information prior to submission for review may be requested through the TPOC portal (Best Efforts only) or sent to Ratelock...
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Resources > FAQ > 4-1-Flow-Registration > 4-1-Flow-Registration-(1) > 4-1-4-Changes-to-Locked-Loans

4.1.5 PHH Incomplete Registration (Pending Status)
The Rate Lock Desk may attempt to register and/or lock a loan, but cannot complete the registration, due to one or more of the following issues:
  • Missing/incomplete/incorrect Social Security numbers
  • Missing/incomplete/incorrect...
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Resources > FAQ > 4-1-Flow-Registration > 4-1-Flow-Registration-(1) > 4-1-5-Incomplete-Registration-(Pending-Status)

4.1.6 Intra Day Pricing Changes
Due to the volatile nature of the secondary market and market conditions, PHH pricing is subject to change at any time and without notice.

Resources > FAQ > 4-1-Flow-Registration > 4-1-Flow-Registration-(1) > 4-1-6-Intra-Day-Pricing-Changes

4.1.7 Error Notification
PHH will not be held responsible for incorrect registrations and/or loan lock errors. Errors, omissions, or mistakes that are reported to the Rate Lock Desk within 24 hours after the incident occurs will be considered on a case-by-case basis for...

Resources > FAQ > 4-1-Flow-Registration > 4-1-Flow-Registration-(1) > 4-1-7-Error-Notification

4.2 Flow Commitments
In order to sell loans to PHH, the Client must obtain a rate lock commitment. A variety of pricing options are available to meet the needs of our Clients.

Resources > FAQ > 4-1-Flow-Registration > 4-2-Flow-Commitments > 4-2-Flow-Commitments