Contact Us
PHH Mortgage Correspondent Lending
Have a question or need information on your home loan? Call our servicing department toll-free: (800) 449-8767
PHH Corporate Address
PHH Mortgage
2000 Midlantic Drive, Ste 410
Mt Laurel, NJ 08054
Toll free phone: (866) 946-0081
Holidays
PHH will observe the following holidays as days that are not permitted as funding, nor eligible to be included as a rescission day. PHH may be closed unless indicated otherwise below:
PHH Mortgage
2000 Midlantic Drive, Ste 410
Mt Laurel, NJ 08054
Toll free phone: (866) 946-0081
| Payments to: | Original Note/Bailee Documents: | Final Documents: |
|---|---|---|
|
PHH Mortgage Overnight Address: |
Computershare 275 Commerce Dr. |
Final documents can be uploaded |
Management Contact Information
| Name | Title | |
|---|---|---|
| Christian Stevens | VP, Correspondent Sales | Christian.Stevens@phhmortgage.com |
| Sean Marr | VP, Correspondent Sales | Sean.Marr@phhmortgage.com |
| Tony Millis | VP, Correspondent Sales | Tony.Millis@phhmortgage.com |
| Scott Loddeke | SVP, Business to Business Lending Operations | Scott.Loddeke@phhmortgage.com |
| Adam Weddell | Director, Delegated Correspondent Lending | Adam.Weddell@phhmortgage.com |
| Amy Thurman | Sr Manager, Lender Relations | Amy.Thurman@phhmortgage.com |
| Amber Ponente | Director of Originations Pricing Operations | Amber.Ponente@phhmortgage.com |
Communication Information
| Type/ Hours | Area | Contact Information |
|---|---|---|
| Client Approvals |
Counter Party Risk Approval -Approvals and Re- Certifications |
counterpartyreview@phhmortgage.com 8:30 am - 5:00 pm ET |
| Non-Agency Pricing Desk |
Correspondent Lending -New Commitment Request, All Other Request |
1-800-926-4744 ratelock@phhmortgage.com 8:30 am - 5:00 pm ET |
| Mandatory Cmt & Mandatory Desk | Correspondent Lending -New Commitment Request, All Other Request |
1-800-926-4744 ratelock@phhmortgage.com 8:30 am - 5:00 pm ET |
| Best Effort Cmt & Assisted Pipeline Maintenance | Correspondent Lending -Pricing, Commitment Requests, All Other Requests |
1-800-926-4744 ratelock@phhmortgage.com 8:30 am - 7:00 pm ET |
| Delegated Support | Client Ops Support Team -Questions, Clarifications |
1-800-929-4744 Applicable Delegated Regional Support email box 8:30 am - 5:00 pm ET |
| Non-Delegated Support | ND Client Ops Support Team -Questions, Clarifications |
1-800-929-4744 Applicable Non-Delegated Regional Support email box 8:30 am - 5:00 pm ET |
| QC | Quality Control -QC Correspondence and Documentation |
PHHCorrespondentQC@phhmortgage.com 8:30 am - 5:00 pm ET |
| Final Docs | Final Docs -Final Doc Questions and Alert for Uploaded Docs |
PHHCLPost-Funding@phhmortgage.com 8:30 am - 5:00 pm ET |
Holidays
PHH will observe the following holidays as days that are not permitted as funding, nor eligible to be included as a rescission day. PHH may be closed unless indicated otherwise below:
- New Year’s Day
- Martin Luther King Day
- Presidents Day
- Memorial Day
- Independence Day/July 4th
- Juneteenth— PHH is open for business this day; however, this is not an eligible funding or rescission day
- Labor Day
- Columbus Day— PHH is open for business this day; however, this is not an eligible funding or rescission day
- Veterans Day— PHH is open for business this day; however, this is not an eligible funding or rescission day
- Thanksgiving Day
- Day after Thanksgiving— PHH is closed; however, this day is eligible to be calculated in a rescission period
- Christmas Day