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4.10 Problem Resolutions
Any contingency, issue, process, or scenario not covered in this Guide should be considered outside of PHH policy and, therefore, subject to review by the Rate Lock Desk. Clients are encouraged to call the Rate Lock Desk when they have questions or...
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Resources > FAQ > 4-1-Flow-Registration > 4-10-Problem-Resolutions

4.1 Flow Registration
The PHH Third-Party Origination (TPO) Rate Lock Desk works with Clients to ensure timely and accurate registration of individual loan commitments

Resources > FAQ > 4-1-Flow-Registration > 4-1-Flow-Registration-(1) > 4-1-Flow-Registration

4.1.1 Requesting a Commitment
4.1.2 Key Registration Data Fields
The following data fields are required to register a loan:
  • Borrower SSN (and/or Co-Borrower)
  • Borrower Last Name (and/or Co-Borrower)
  • Borrower First Name (and/or Co-Borrower)
  • Property Street...

Resources > FAQ > 4-1-Flow-Registration > 4-1-Flow-Registration-(1) > 4-1-2-Key-Registration-Data-Fields

4.1.3 Licensing
PHH will not accept loans in states where Clients are not properly licensed to conduct business. In the event that PHH does not have a Client’s current license or exemption on record, PHH cannot accept loan lock requests. If any Client license...
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Resources > FAQ > 4-1-Flow-Registration > 4-1-Flow-Registration-(1) > 4-1-3-Licensing