Uploading to TPO Connect

We are receiving reports that Sellers are experiencing difficulties uploading to TPO Connect. If you are experiencing difficulties, please follow the below instructions to resolve.

In TPO Connect, under Loan Summary, choose URLA.

Under URLA, choose Additional Information. In the Lender Case No field, delete the extra character located at the front of the Seller loan number. Then click Save.

If you are still experiencing difficulties, please contact the Rate Lock department at RateLock@phhmortgage.com or your Correspondent Specialist.

Thank you for your continued business.